top of page

PRIVACY POLICY

  • Black Facebook Icon
  • Black Instagram Icon
  • Pinterest

1. Introduction

      Ora Sketching Moments ("the Site", "we", "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and              protect your personal information when you browse our site or make purchases.

​

2. Information We Collect

  • Personal details you provide: Full name, email address, shipping address, phone number, and any content you provide for custom artwork (such as Collage or any other product).

  • Payment details: Payments are processed via secure third-party gateways. We do not store credit card information.

  • Technical and automatic data: IP address, browser type, operating system, usage data, and cookies.

​

3. How We Use Your Information

  • To process and fulfill orders.

  • To contact you regarding order updates or customer support.

  • To improve the website experience and our services.

  • To send marketing offers or newsletters, only if you have opted in.

​

4. Sharing with Third Parties

       We may share information with:

  • Payment and shipping service providers.

  • Technical service providers (hosting, security, mailing systems).

  • Legal authorities if required by law.

       

       Use of Analytics and Tracking Tools
       This website uses third-party services, including Google Analytics and Facebook Pixel, to collect statistical and marketing

       information. These tools may gather data such as the pages you visit, time spent on the site, device and browser type, 

       approximate location, and actions you take on the website. The information is used to analyze website performance, improve user

       experience, and deliver targeted advertising.

       The data may be transferred to Google and Meta (Facebook) and stored on servers outside your country of residence.

       The use of this data is subject to the privacy policies of those companies:

 

​​

5. Data Security

       We implement reasonable and up-to-date security measures to protect your data. However, no method of transmission or storage         is completely secure.

​

6. Data Retention

        We retain information as long as necessary to provide services and comply with legal obligations. Afterwards, personal data is                  deleted or anonymized.

​

7. Your Rights

       You have the right to:

  • Request a copy of your personal data.

  • Update or correct inaccurate information.

  • Request deletion of your data (subject to legal requirements).

  • Opt out of marketing communications.

​

8. Cookies

        We use cookies to enhance user experience, analyze site traffic, and personalize content. You may manage or delete cookies                    through your browser settings.

​

9. Children

        The site is not intended for children under 16. If we become aware of data collected from minors, we will delete it promptly.

​

10. Changes to This Policy

           We may update this policy from time to time. The date at the top of the page will reflect the latest update. Material changes will               be communicated to users.

​

11. Contact Us

          For any questions or requests regarding your privacy, please contact us via the Contact page on our website.

TERMS OF USE

1. General

Welcome to Ora Sketching Moments ("the Site", "we", "our"). By accessing or using this website, you agree to be bound by these Terms of Use. Please read them carefully before using the Site.

​

2. Use of the Site

  • The Site is intended for purchasing original artworks, collages, and custom-made creations.

  • You agree not to use the Site for any unlawful or harmful purposes.

  • You must provide accurate, complete, and up-to-date information when placing an order.

​

3. Purchases and Payments

  • Purchases are processed through secure online payment systems.

  • Prices may include or exclude VAT (as applicable under the law).

  • An order is confirmed only after payment is received.

  • For personalized artwork, production begins only after receiving full details and confirmed payment.

​

4. Shipping and Returns

  • Delivery times may vary depending on the artwork, your location, and third-party providers.

  • If you are not satisfied with your purchase, you may contact us within 2 days of receiving the product.

  • Custom-made artworks, as well as any items specifically marked on the website as non-returnable are non-refundable, except in cases where the artwork is defective due to artistic execution. Damages caused by shipping, handling, or other external factors do not qualify for a return or exchange.

​

5. Intellectual Property Rights

  • All content on the Site — including texts, images, logos, designs, and artworks — is the exclusive property of Ora Sketching Moments and is protected under copyright law.

  • You may not copy, reproduce, distribute, publish, or use the content for commercial purposes without prior written consent.

​

6. Limitation of Liability

  • The Site and its services are provided "as is".

  • We shall not be held liable for any direct or indirect damages arising from the use of the Site or the products, except as required by law.

​​

7. Changes to the Site and Terms

  • We reserve the right to update or modify the Site or these Terms at any time.

  • The date of the latest update will appear at the top of this page. Continued use of the Site after changes constitutes acceptance of the updated Terms.

​​

8. Governing Law and Jurisdiction

  • These Terms shall be governed exclusively by the laws of the State of Israel.

  • The competent courts in Israel shall have exclusive jurisdiction over any dispute relating to the use of the Site.

​​

9. Contact Us

For any questions or inquiries regarding these Terms, please contact us via the Contact page on the Site.

bottom of page